However, fear not. There is no public information about how to be assigned a Facebook Account Manager, but usually if you are spending in excess of a few thousand dollars a month on Facebook/Instagram Ads you will have a good chance of being assigned one. Take a look at your posting schedule, posting frequency and content quality. Next, create a variety of noticeably different Instagram profiles and rotate them evenly to ensure that each bio is displayed to roughly the same number of followers for roughly the same amount of time. Please don’t call us with questions about your password, etc. There is a reason Instagram is growing at an incredible clip. Social media marketing plays a significant role in most modern business and brand marketing strategies nowadays. Instagram marketers should design a profile that makes a statement. Click on that. In addition to providing a mobile-optimized experience, page speed should be lightning fast on all devices. Instead of browsing through help sections like in Instagram’s Help Center, you need to search for your query in the search bar. While an Instagram Business account does offer some basic information about performance, third-party analytics platforms provide a wealth of information that is otherwise inaccessible. Invest in a powerful Instagram analytics solution. So if the above strategies for contacting Instagram Customer Service do not work for you, and you meet the above criteria, this will definitely be your best bet. Chances are they might listen and solve your problem. I try to maintain a balance of using strategies and guidelines to improve and grow my account, but then also make sure to check in and see if I am being genuine, having fun and feeling inspired. Chances are someone somewhere asked the same question on some platform, and by google-ing your question, you might be able to find it. Instagram is about having fun with various forms of media. Non-English support available Monday-Friday 9am-6pm Central European Time (CET). Simply put, an Instagram Business account provides social media marketers with greater flexibility when it comes to creating an effective social media presence on Instagram. Are spending enough money to have their very own Account Manager at Facebook (aka a real human being to go to for help). 1. So, below are some of the platforms you can use to rally support and get answers. They just have one official page. Over 25 million businesses are already using Instagram Business accounts to access helpful analytics and promotional tools. That extra appeal will help increase Instagram engagements for your brand. Related: 7 Instagram Accounts That Inspire the Entrepreneurial Journey. Why Converting to Instagram Business Is Not a Winning Brand Strategy, Turn Instagram Into an Effective Funnel Step for Your Business. To get started, you’ll need to first select a dependent variable that can be measured. They are a useful resource for help optimizing your Facebook/Instagram ad strategies. These profiles have far more followers than, say, the 42,000 that Salesforce, a company with a $74 billion market cap, can claim. For example, {Instagram + sign up} and go through the posts that come up. What are you doing well and what are your areas of improvement? Before there was ever a desktop or tablet version of the Instagram app, there was an iPhone and later an Android version of the platform. To reactivate your account, log into Instagram. There’s no such thing as an Instagram help email address, not to mention a phone number or any other form of direct contact to get your Instagram problems solved. Don’t tag @InstagramSupport or similar pages because they’re all fake. CREATING CONNECTION . Instagram Help Center. As Instagram grows in popularity, it will be increasingly important for brands of all sizes to provide users with satisfactory customer support. Now, Instagram comments, shares, and saves are more important than ever. You can show behind the scenes content, run competitions for your followers and unleash your creative side with the … To support the cause, please share any useful information that you find here with friends and family. While a lot of people use filters, not everyone is capable of pulling off feed themes. Add as many details as possible to avoid going to and fro multiple times with community members who’re trying to help you out. Related: A Complete Guide to Instagram Marketing. And, if you don’t get an answer through their Help Center, there are still a few ways you can indirectly contact them to report a problem, etc. Showing Instagram users that your brand is always available is a great way to build brand sentiment and increase engagement. 8. Before you start the tedious process of contacting Instagram representatives, take a look at their Help Center. Ask friends to tag them with the same queries. Tweet them on their official Twitter page. Furthermore, the average person will share the story of a negative customer service experience with 16 of their friends. Type in your query keywords in the search bar, and sift through the results. Check out our post: The Ultimate Guide to Instagram Reels to optimize your content on the platform. Related: With These Apps You Will Absolutely Rock Instagram Marketing. One popular dependent variable is tracking link URL clicks. So the best way to improve your engagement for this year is to create more content that encourages your audience to tap that save button! Related: Why Converting to Instagram Business Is Not a Winning Brand Strategy. Instagram Stories has already proven very popular with businesses - in fact, a huge 33% of the most viewed Instagram stories are from businesses, . According to Oberlo, engagement – measured by likes, shares, and comments from consumers – is also off the chart, boasting a rate of 4.21%.That’s 10 times higher than … Many consumers expect to receive nearly instant customer support on a variety of social media platforms. Read More Protect Plan Support. We’re a fully-fledged Social Media Marketing agency that specializes in Instagram. Learn how to use Facebook, fix a problem, and get answers to your questions. Create your business plan in half the time with twice the impact using Entrepreneur's BIZ PLANNING PLUS powered by LivePlan. You can use these platforms to ask community members if they’ve been through similar problems and if they can help solve your Instagram related problem. You can either search from the plethora of questions people have already asked…. I saved this one for last because it only applies to people that are. The average person turns to Instagram to access remarkable photos and videos produced by friends, influencers and brands. So, if you’re having basic problems related to the following issues, then you’re in luck. Send them a message through their official Facebook page. You cannot delete your Instagram account via the mobile app. Interact With Customers Through Instagram Stories and Live Videos, With These Apps You Will Absolutely Rock Instagram Marketing, 10 Social-Media Trends to Prepare for in 2018, 9 Ways to Polish Your Instagram Account and Take Marketing to a Whole New Level, 7 Instagram Accounts That Inspire the Entrepreneurial Journey, No B.S. Related: Interact With Customers Through Instagram Stories and Live Videos. Instead of browsing through help sections like in Instagram’s Help Center, you need to search for your query in the search bar. Business users have the office location and hours in a section separate from the traditional Instagram bio. We've created a Parent's Guide that explains how Instagram works, and demonstrates the tools we've built to help keep your teen safe on Instagram. It’s not a foolproof way to get answers, but when we’re dealing with Instagram, there’s no foolproof way to get your voice heard and your queries solved anyways. Most Instagram marketers don’t think about updating their Instagram profile, but doing so can be a great way to keep the profile fresh and relevant. Since Instagram doesn’t have a reputation as an ad platform, and users can’t drop active links into posts, many marketers don’t understand how to use it to their advantage. This makes social media customer support far easier than before. Metrics. Get More Support. Looking for some trendy online boutiques to follow on Instagram? One study found that mobile sites that take 3 seconds or longer to load lose over 50 percent of visitors. Live phone support for RingCentral Office® (2+ users) plans is available 24/7. Why’s everyone in the social media marketing world going nuts over them?…, Tired of buying from the same ol’ fashion shops? We support our community by educating people on ways to have a safe and positive experience on Instagram. Instagram feed themes are another great way you can add some visual appeal to your posts. MoreISO | Getty Images. In this example, Rolls Royce uploaded nine images that together displayed the front profile of a recently released model. If you’re wondering how to email Instagram, bad news. Let’s start fresh together. Piggybacking on the last tip, brands need to know which types of content are their top-performers and where they need to improve in terms of their reach. This is their official twitter handle. Being able to measure performance and being willing to make changes in reaction to the numbers will put you well ahead of the competition. For now, Instagram remains the sweetheart of the social media scene for marketers. Ask a question on Quora, or search amongst the questions asked by others. Related: What Matters More, the Quality or Size of Your Social Media Audience? Thus, Instagram followers will turn into your long term customers. Many Instagram marketers think that having a large number of followers is important to create a fully optimized Instagram profile. Download Preview app so you can follow my tips and design your feed at the same time.. Improve Instagram is a vague statement, there could be various things around which improvement could be required to increase revenue for the company, increase user engagement, increase retention. If you're having trouble accessing your account, we'd like to hear more about your experience so we can continue to improve our support options. By following the tips outlined below, social media marketers can optimize an Instagram profile to drive meaningful business outcomes. Help Improve Instagram Login Support. Linking posts . While there isn’t a dedicated Instagram forum, if you’re using Instagram for business, this forum is a goldmine for you. Programs . Sometimes it can be hard to know if your Instagram bio is serving your social media marketing goals. For example, {Instagram + sign up} and go through the posts that come up. In the meantime, you can Go to https://help.instagram.com in your web browser and click the topic on the left that most closely relates to the issue you want to contact Instagram about. Currently in her role as the online marketing manager for Business.org, Micah focuses mainly on helping small business owners make financially smart business decisions. By Olivia Muenter. Join over 25,000 people who get our latest and greatest Instagram advice straight to their inbox. Sometimes you just want to talk to a human. From calculating the performing of the tracking link in your Instagram bio to determining which posts resonate most among followers to pinpointing the ideal time to post new content, a third-party analytics tool is essential to optimizing your Instagram profile and strategy. Compose a tweet and tag @Instagram. Unlike other social media platforms, Instagram content isn’t really buried in one’s profile. Get heaping discounts to books you love delivered straight to your inbox. GetHuman has no relationship with Instagram and does not operate its help desk or customer support operations. Getting free Instagram followers is the fastest way to become famous online and it will help you stay ahead of your online competitors. Here’s a breakdown of these 5 basic issues that they address in the help center: Here’s where things get a little tricky. Instagram, like Facebook, is a mobile-first company. Lean more about our Glitter Guide x A Color Story filters. Companies rely on Instagram because users are 10 times more likely to engage with brands than on other platforms like Facebook or Twitter. This makes social media customer support far easier than before. Use this option to provide feedback or report a technical issue. There is no better way to do this than by creating a multi-grid collage that forms a comprehensible image. Amplify your business knowledge and reach your full entrepreneurial potential with Entrepreneur Insider’s exclusive benefits. As you can see, a lot of people are frustrated with their lack of customer support. Try risk free for 60 days. Finally, send them a direct message through their official Instagram account. Let’s make sure you have the basics down first. Period. Now it’s time to involve the Facebook + Instagram community and learn from other people’s experience. In the end, those are the things that will really help improve your Instagram. And maybe, just maybe, Instagram might take all these bad reviews into account and work on their extremely unreliable support system. Instagram is ideal for brands but making your profile the best it can be requires patience and lots of tweaking. But a quick look at Instagram profiles owned by some of the largest companies in the world shows that follower quality is more important than quantity. Related: 7 Marketing Tips to Help Grow Your Brand on Instagram. FEATURED ARTICLES. Forget everything you know about Instagram. We’ll feature a different book each week and share exclusive deals you won’t find anywhere else. or, you can ask a question yourself and wait for the community members to answer. Related: 10 Social Media Posts That Deserve a Place in Your Content Calendar. Since 80 percent of Instagram users follow at least one brand, Instagram allows Business accounts to include a contact button that sends a message via Instagram direct message, email or SMS to the brand representatives. Once you follow a channel, you’ll receive all the latest questions and updates in your email. Also, send them a Direct Message on Twitter. Ring Protect is an optional plan that covers monitoring and video recording services for Ring devices, 24/7. This relatively inexpensive paid promotion ensures that you reach a wider audience no matter what post you choose to boost. For us to process your report, we need to know what content you believe to be infringing or violating your rights and where the specific content is located on Instagram. The best way to help us locate the content is to provide us with links (URLs) or broadcast IDs for that material. On a desktop or mobile web browser, go to the Instagram website and log into your account using your username and password. This field is for validation purposes and should be left unchanged. Given this reality, social media marketers should consider assigning someone to monitor incoming Instagram messages during working hours. You’ll get all of your answers through this platform. You’ll see an option in the top corner ‘Ask a Question’. In order to unlock Instagram’s potential, however, it’s important to create an Instagram profile that successfully captures the attention of target audience members. 0 Posts - See Instagram photos and videos from ‘improves’ hashtag This checkmark will give Instagram followers peace of mind, as they are assured that your account represents the official voice of your organization. Marketers should be mindful of this and should develop a thoughtful sequence of cohesive Instagram content to create a profile that puts forth a comprehensible brand narrative. Related: Turn Instagram Into an Effective Funnel Step for Your Business. Parents . It has a huge list of common problems and solutions. It also helps to show that your organization is capable of relating to younger users, of which there are many on Instagram. Stories can help customers develop a deeper connection with the brand. After all, the more followers a brand has the more credible it often appears. Related: Instagram Blurs Out 'Sensitive' Photos. Social media marketers should focus on developing a strategy that engages the target audience rather than boosting the numbers of followers just to project an air of credibility. Please visit the Help Center to find answers to many frequently asked questions and up-to-date forms you can use to contact us.” (or just keep reading below). I’d say more so now because people are starting…, Hashtags are important. PicMonkey isn’t just for pictures of people, though. If your desired handle is taken, it may be possible to pay the owner of the handle to take possession of it. Copyright © 2021 Entrepreneur Media, Inc. All rights reserved. Start off by just searching for your problem keywords. You can also click on one of the topics in the ‘Related Topics’ tab and go through the questions that pop up there. To save time and effort, you can simply Google it. Sign in to check out what your friends, family & interests have been capturing & sharing around the world. Related: 6 Proven Ways to Empower Your Brand's Instagram Marketing. With over 1 Billion Instagrammers, you’d think that Instagram HQ would have a solid customer service system in place. In her seven years working in digital marketing, Micah Pratt has worked with several start-up websites providing SEO, content strategy, and content marketing support. Live phone support for RingCentral Office® (1 user) is available 5:00 a.m.–6:00 p.m. PT, Monday–Friday (excluding holidays). 7 Extra Ways to Improve Your Ranking with the Instagram Algorithm. There are two ways to use Reddit here. 2. Many will choose to visit your Instagram profile to see the full image for themselves. And, if you have a Reddit account, you can ask questions from the Reddit community. You might not even need to talk to someone at Instagram. If the link cannot be tracked, it’s impossible to know how many website visitors or customers were referred from Instagram. That might be so, but they’re still lacking in the customer service department. Here we'll try to solve for increased engagement. Next, click on ‘Questions’. Guide to Direct Response Social Media Marketing, Success Secrets of the Social Media Marketing Superstars, 7 Tips for Increasing Your Brand's Instagram Followers, 4 Instagram Best Practices for Increasing Sales, 5 Hyper-Efficient Ways Brands Can Engage Daily on Instagram In 5 Minutes (or Less), 10 Instagram Marketing Tools to Help Grow Your Brand on Instagram in 2019, 5 Serious Instagram Growth Strategies for Micro-Influencer Wannabes in Any Niche. Finally, look at the URL performance data to determine which profile was most effective at generating URL clicks. It's 2020, and hashtags are still as popular as they were when they first came out. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. Welcome back to Instagram. 31 Followers, 0 Following, 19 Posts - See Instagram photos and videos from @improve Use Instagram stories. Most posts won’t go viral, which you means you need to find a better way to get your posts in front of your intended audience. Perhaps best of all, existing Instagram accounts can easily switch to a Business account with just a few taps. We’ll drive users to your profile and help you gain new followers. If you don’t have an Instagram account, you can report abuse, spam or anything else that doesn’t follow their Community Guidelines using this form. If your answer isn’t there, get specific with your keywords. Email or phone number associated with your account. Image credit: And it’s not hard to see why, since 13% of everyone on Earth is on it, and 80% of them follow brands.. There’s an option to contact Instagram Customer Service directly from the app. Using a handle that is on-brand is the best way to quickly build a loyal following. Using an Instagram analytics platform or a custom URL builder like Bit.ly, marketers can see how Instagram users are engaging with the link in the bio. However, don’t be rude or abusive in your messages. One way to do that through your Instagram profile is to use emojis in your company bio. But, why are they important? Want to splurge your hard-earned money on…. Assuming you haven’t created your Instagram profile yet, take the time to find the ideal Instagram handle. Sprout’s own Instagram integrations can help you keep a birds-eye view on your Instagram presence in addition to your social media strategy at large. Most Instagram users will be accessing your page from a mobile device, and providing a poor first impression can seriously hurt your chances of nurturing the visitor to become a loyal customer. Best of all, when brands upload a series of images that are indecipherable, it can cause followers to become curious. Get to know this person. And since Instagram Business accounts provide profile viewers with the ability to contact brands with the touch of a button, customer service requests could easily come at any hour of the day. Monitor your Instagram analytics. 12. There are several platforms on the internet where people come together to discuss their issues. If your answer isn’t there, get specific with your keywords. For example. Instagram marketers should review their company profile on a variety of devices to make sure that the experience is positive and consistent across all devices. Click here to find out more ... Ring has what you need to make your world more secure. 4. Start off by just searching for your problem keywords. We always operate within Instagram’s rules and limits. Be firm, but polite. To grow an Instagram account, you can’t put all your eggs in the proverbial basket and rely on one post to go viral. Make sure that you and your team are in a position to respond to your target audience at a moment’s notice by turning on Instagram notifications. If you’re new here, Preview is an app that allows you to plan your Instagram feed before you post anything on Instagram (you can literally plan a whole month in advance in the app if you want to). If you're having trouble reactivating your account, visit the Help Center . But unfortunately, that isn’t so. Click on ‘Options’ (gear wheel) in your profile and then tap ‘Report a Problem’ in the menu. Link to … Plus, enjoy a FREE 1-year. Once you've logged into your account, you can use the Data Download tool to download a copy of your data. The only way to know if your Instagram strategy is working is if you have the analytics to prove it. Considering that Instagram allows social media marketers to share only one live URL across the entire platform, the link in an account profile is incredibly important. Another way is to write a review on their Facebook page. Finally, type your question. Like I mentioned earlier, make sure you provide sufficient details about your problem to get the right solution. We’ve grown over 7,500 accounts using our genuine, organic marketing practices. Unlike personal accounts, Business accounts provide users with analytics related to post performance and follower growth. You can either go through the questions asked by searching for your query through their search bar. Brands like Rolls-Royce rely on this technique to share large images that might not look right when cropped to fit within a single post. Instagram Hashtag Research – The Only Guide You Need in 2020, The 19 Best Trendy Instagram Boutiques Right Now, Jumper’s Top 26 Instagram Entrepreneurs Are Diverse and Wonderful. While they used to offer help through the email address “support@Instagram.com”, they stopped supporting this a while ago. Developing a fully optimized Instagram profile capable of engaging Instagram users will require an organized plan of attack and plenty of patience. What Matters More, the Quality or Size of Your Social Media Audience? If you feel as though your business or brand’s Instagram profile needs a refresh, or perhaps isn’t making the impact you envisioned, ask yourself these questions to help improve your Instagram efforts today. 255 Followers, 176 Following, 19 Posts - See Instagram photos and videos from SADWELL (@https_help) For those interested in driving website traffic from an Instagram profile to a company webpage, be sure that the entire company website is mobile optimized. Instead, it is relatively easy to see every post dating back months, if not years. Help Center; ... We don't provide support for accounts that were hacked through this contact form, but we do have other support options available to help you secure your account. With more Instagram followers you will notice that your new followers may even purchase your services or products. Users engage with Instagram with the following ways. An Instagram plan will help you stand out from the competition, especially since businesses are still getting the hang of how to use it. For example, the “Adjustments” feature is awesome for … THEY ARE A REAL HUMAN BEING YOU CAN SPEAK WITH AT FACEBOOK/INSTAGRAM. As an influencer, you are likely to be … 210.8k Likes, 1,574 Comments - Leonardo DiCaprio (@leonardodicaprio) on Instagram: “Please help #SaveEboForest. Adding logo variations or designs specific to a marketing campaign can encourage followers to check out your profile more frequently than they might otherwise. Given that images on Instagram that feature a face get 38% more likes, PicMonkey can help you get the picture perfect photo every time. Don’t bother posting your queries on their timeline, just keep messaging them. Learn how to use Instagram, fix a problem, and get answers to your questions. We don't provide support for login issues through this contact form. Google {your query + reddit} and you’ll get directed to questions that are related to your problem.
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