Very close to TGV train station in Lourdes. All the best! The women in the lift was reassuring one morning after the behaviour of a member of staff. coffee and minibar in room. Not a big hotel came with good facilities and amenities. Best regards, P. Martin. Negative: Really, there's nothing to write here! We loved this hotel! Best Western Corp has given up trying to help me. Really good hotel very clean & food & wine extremely good. Yours sincerely, M. Martin, General manager, Dear customer, We thank you for your comments regarding our services and we're glad to know that you ate and slept well in our hotel/restaurant. Our room had great views over the garden and was very comfortable. Very nice selection of pastries, bread, and croissants. We regret that this happened and we agree that our head waiter made an error not to accept the rate of the set menu that was mentionned in the flyer We just changed our restaurant Menu, and we indeed forgot to change the flyer in some rooms, but that is our fault. Breakfast was not included (12 Euro per person). So we went down with the flier and got our complimentary aperitif, but the waiter kept the flier. We rejoice to know that you valued our convenient location in the center of Lourdes, at few steps away from the train station. We were very satisfied with our stay and highly recommend this hotel to the travellers. We had to go back to the sanctuary to finish our pilgrimage after we checked out at 11. We are pleased to know that you had a wonderful dining experience. I set my expectations pretty low so as not to be disappointed. But this is unacceptable. We stayed here for 3 nights from 23rd to 26th May. We plan in 2019 to return and will certainly stay here and have at least a meal here. The refurb has updated and refreshed the hotel though it still retains its character. So thank you for have staying 5 days with us and we hope that all together you had a pleasant stay in our hotel and that you enjoyed visiting Lourdes and we hope to have the occasion to welcome you back in the future. Recently remodeled hotel with modern finishes. Big mistake. Pascal M, Propriétaire at BEST WESTERN Hotel BeauSejour Lourdes, responded to this review Dear Madam, It has been a great pleasure for us to welcome you to our Hotel. This is the hotel were we love to stay when we are in Lourdes. Best price guaranteed and exclusive deals. We stopped here for 2 nights on a road trip. Breakfast was fantastic. We hope you enjoyed visiting Lourdes. All staff were extremely helpful. The Best Western Plus Hotel LeRive Droite was a pleasant surprise. The hotel is slightly away from the centre of Lourdes, a 10 minute walk, but for me this is a plus as it's very quiet, peaceful and relaxing. Management and Staff is excellent!! Staff came over with tea for me and asked if I needed assistance. I highly recommend The Beausejour for all of the aforementioned reasons, plus its great value for money. Also, we are delighted to know that you had a wonderful dining experience. 572contact, Responsable réception at Best Western Plus Hotel Le Rive Droite & SPA, responded to this review Hello sir, We follow your comment that we seem somewhat inconsistent. Lovely room, good breakfast, helpful staff. I could not recommend a hotel more highly, its standards are always high, its location very convenient and it is astonishingly good value for money....try it! I am forced to put a terrible review because I was shocked by the attitude of the owners. Best Western Beausejour Hotel Lourdes; Policies. After this, we'll have less but larger renovated rooms with new bathrooms. It was a pleasure to be at your service. Once again, all my apologies. We all look forward to the pleasure of seeing you again in the future. Nice hotel with very helpful staff. Room was clean and comfortable. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. Pascal M, Manager at BEST WESTERN Hotel BeauSejour Lourdes, responded to this review Bonjour, Thank you for have taking time to share your comments following your recent stay with us. We had a suite with double bed, sofa bed and space for a cot. Should we have the pleasure of hosting you in the future, we can assist you in selecting a room in a higher category to better suit you. My family would definitely stay here again should we go back to Lourdes. Daily breakfast was included at the ground floor cafe. Paid: €191 for 1 night including breakfast Would I stay here again? Breakfast buffet was good, 572contact, Responsable réception at Best Western Plus Hotel Le Rive Droite & SPA, responded to this review We would like to thank you for your very kind comment and for staying at our hotel. This is the only hotel I would consider in the future, as I go to Lourdes every year. Our dedicated team members work hard to ensure that every guest here has a comfortable and memorable stay, positive feedback from a returning guest is truly rewarding. Didn't eat or drink in the hotel. When we arrived in Lourdes late at night, the receptionist was welcoming and showed us our first room. We are pleased to know that you were happy about the location of our hotel which is in front of the railway station and 10 minutes from Sanctuary of Lourdes. How much is an instant coffee packet anyway? On the one occasion we ate out, the staff recommended a few restaurants and the one we went to didn't disappoint. Kindest regards, M. Martin, General Manager, Dear 2C2_Travel. We look forward to seeing you on a future trip. BW has some web site and hotel acceptance problems the corporation does not know what the local hotels are doing. Kudos to the staff and management. Kind regards, M. Martin, General Manager, Dear Dcheasman, It's rewarding to read your positive feedback about your recent stay at Best Western Beauséjour Lourdes. Breakfast was a standard European breakfast, nothing to write home about. The lady receptionist was very accommodating even when we checked out the ff day. We look forward to welcoming you back. It has good, comfortable rooms with a small safe.Air conditioning is good. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. Many thanks. Sound insulation not so good and could hear all the plumbing from nearby bedrooms, particularly when they were using showers. Our location is one of the things we are very proud of about our hotel. I don't usually stay at Best Western hotels and based on the price of the rooms I had relatively low expectations. 20 cents? M. Martin, General Manager, Dear Guest, Thank you for this positive feedback. staff was super accomodating on any request---even lending personal items just to keep us happy. The hotel is spotlessly clean, the housekeeping staff are fantastic, the rooms are well appointed with all you might need, hairdryer, safe, shampoo etc and the beds are super comfortable. Your comments give us an idea of future improvements we could do regarding our services such as the lift, which we're very sorry of hearing that you found it small. It is beautiful. Thank you for your kind words on our dedicated team. We want to inform you that we are starting a complete renovation and reorganization of our smallest rooms. This year there was a new member of staff Melany, who could not have been more helpful. The bathroom was clean and comfortable. We are glad to know that you find the staff nice. Good air conditioner/heater system. The team and I are so happy we could make your stay so great. For information, the city of Lourdes disposed a city bus that goes every 10 minutes from Hotel to Sanctuary and Back. Very pleased with our stay here which we only booked two days before. very clean, modern, highly educated family staff, very good breakfast, lovely view from balcony mountains, river and castle. Best wishes, M. Martin, General Manager, Dear Nekki, Allow us to thank you for this kind review of your stay at Best Western Beauséjour Lourdes. Best wishes, M. Martin, General Manager, Dear Denise, Thank you for such a positive review and the top rating. Super hotel and just 5 minute walk to all that Lourdes has to offer. It was off season when we were there, I would consider that a great value for the internet rate of €121.6 a night for a Superior Family Room. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We keep working everyday with a professionnal staff to keep a high service quality. The Best Western Plus® Hotel Le Rive Droite & SPA, is situated in an important step in the Lourdes' pilgrimage. Make up my mind here we go this is going to be a disaster, receptionist is ignorant, and annoying. Dear Customer, Thank you to share your opinion about Best Western Beausejour Hotel with us. The reception offers alcoholic and non alcoholic drinks. Beautiful views from the balcony or plaza. It was quite spacious and comfortable stay. We are glad you enjoyed your room as well as the seasonal cuisine at our restaurant. My wife & I arrived at the Best Western Hotel BeauSejour Lourdes without any reservation. Rooms are small but well-kept. Dear client, What a pleasure to welcome your commentary! Your satisfaction is our main priority. We are delighted to hear that everything about our hotel and your time with us exceeded expectations. A lovely bright and spotless room and bathroom. Beautiful exterior facade in historic old building. For information, the city of Lourdes disposed a city bus that goes every 10 minutes from Hotel to Sanctuary and Back. Going to the grotto takes a few minutes by car or walking. Indeed, we intend to renovate completely and reorganise some of our rooms. Kind regards, M. Martin, General Manager, Dear Guest, Thank you for taking the time to share your valuable review. Our guests praise the helpful staff and the comfy rooms in their reviews. We did not have a fridge in the room which would of been useful. Your loyalty is greatly appreciated. Thank you for appreciating our team and our location. Good out door seating areas and pool for sunny days. We thank you again for taking the time to leave your comments above and we sincerely look forward to welcome you again. Most accommodations in Lourdes, France are locally owned. We hope to welcome you again in our hotel soonly. Best regards, Best Western Beausejour's Team, UlverstonJanet, Ulverston, United Kingdom. More importantly, the rooms were clean and reasonable priced. All rooms have satellite TV and some rooms offer a balcony. Make an online reservation today and save at the Best Western Beausejour. Our entire team is thrilled that everything met your expectations during your stay, and we are looking forward to welcoming you back for another memorable experience. We want to inform you that our double rooms measure 15 M2, while the Triple and Privilege double are 17 M2. There are spaces outside the hotel, €2 an hour between 0900 and 1800. When we queried the the room, we were told that it was a superior room and that standard rooms were less nice. Great location and excellent service by all staff members. Our room was not large but was very comfortable (especially the beds) with balcony facing the Gave river. It is kind of you to let us know that you plan to return. Waiting to have the pleasure to receive you any time soon! So this one for me was the best option. Check-in was smooth, efficient and pleasant. Slept comfortably during our two night stay. Hotel is right across the street from the train station and the Sanctuary is only a 15 minute walk away. We are pleased to know that you were happy about the location of our hotel which is in front of the railway and about 10 minutes walking from the Sanctuary of Lourdes. It is a nice walk and you get to see the town. We appreciated the thoughtful touches such as automatically operating night lights to guide you to the bathroom if you got up during the night, the tea and coffee facilities, and the shelves. Regarding the room size, we would like to let you know that we do offer rooms of different sizes, ranging from a single room to a superior comfort room. We got a good value for what we paid for at this hotel. Pool access available from 10:00 AM to 8:00 PM. Come and discover this 4 Star hotel with 31 rooms including two physically challenged rooms and seven suites with private terraces. Standard french breakfast of baguette, bread, cakes, eggs (boiled, poached), coffee/tea/milk, cheese, yogurt, fruits. Evening meals were fairly good but only 5 options for the half board option which did not change at all. It was a real pleasure to welcome you back and to know that we were able to deliver once again the quality service you expect from us. We hope to welcome you back. My wife has mobility issues so we rented a scooter for her to get around. BW has not answered my questions. I can't believe how stingy this hotel is. It's also great to know that our hotel met your expectations and that you were satisfied by our value for money. We are very much looking forward to welcoming you back in the future. The hotel staffs are very friendly and helpful, my room was small but bathroom was fine but in excellent location near the sanctuary, the hotel rate was okay but does not include breakfast.but overall my point of staying here is to go to the sanctuary it is still a plus for a five minutes walk. Best regards. No, he could not, so we said, "Fine, in this case we're not eating dinner here. There is a dining area for guests to enjoy their meal. Breakfast was pricey at 12 euros for just continental but it was convenient. We are happy that all the facilities were to your satisfaction. It is a pleasure and a great reward to know that your stay with us exceeded your expectations. Thank you for taking the time to post such an outstanding review, we are so delighted that you hold us such regard. It is always a pleasure to welcome a returning guest and we would like to thank you for your continued custom over the years. We are sorry for the inconvenience. It delights us to hear that you appreciated our location in the heart of the lively centre of Lourdes, a few steps from the holy sanctuaries and the train station. We do offer a wide selection of room categories of different sizes, so should we have the pleasure of hosting you in the future, may we suggest you select a room in a higher category that would fit your requirements better. The hotel also organised our airport transfers and these were cheaper than using a local taxi. We stayed here for one night and the room was adequate. It was a pleasure to have you. Best Western Beausejour's Team, Dear Costumer, We thank you for choosing Best Western Hotel and we're glad you enjoyed your stay with us. We hope to have the opportunity to welcome you again after our renovations. When you pay for breakfast , you expect the breakfast options to be available. Its located in the center so you can walk to the city center and to the Grotto. We are very delighted to know you enjoyed your stay in Best Western Beausejour hotel, that you liked our staff and our cleaness and that you found our hotel well placed in the city. Booking Hotel Best Western Beausejour 3*, in Lourdes on Hotellook from $55 per night. Nice rooms and very friendly and helpful staff. Worked very well for us. So thank you for have staying 5 days with us and we hope that all together you had a pleasant stay in our hotel and that you enjoyed visiting Lourdes and we hope to have the occasion to welcome you back in the future. We want to inform you that we are starting a complete renovation and reorganization of our smallest rooms. However, we are sorry that there was an issue with the shower in your room, our team are always on hand to assist with issues such as these.We take note of your remarks about the breakfast price, we also offer an express breakfast for €7. We were given 2 rooms for a family of 5. It is pleasing to know that our restaurant was to your liking and that, overall, your time with us was pleasurable. I recommend it wholeheartedly. I loved this place! Dear Client, We work every day for clients confort & pleasure. We appreciate your positive feedback about the hotel cleanliness and modernity. We look forward to the pleasure of welcoming you and your mother back on your next visit. We are very much looking forward to welcoming you back in the future. Everything was immaculately clean. The staff were so friendly and could not do enough for my disabled mother and myself. There were three single beds in our Superior Family Room furnished with a desk and a chair, and a safe. This has put a smile on my face for the rest of the day! Improvements regarding the rooms and bathrooms size are actually expected around December. Our room was small, and the double bed much smaller than we are used to. Pascal M, Manager at BEST WESTERN Hotel BeauSejour Lourdes, responded to this review Dear guest, Thank you for taking the time to share your comments following your recent stay with us We hope that you enjoyed visiting Lourdes and that you will have the occasion to come back. Find cheap Best Western hotels in Lourdes with real guest reviews and ratings. It really is in a very good location. 572contact, Responsable réception at Best Western Plus Hotel Le Rive Droite & SPA, responded to this review Thank you for your kind comments and for staying at our hotel. Thanks for pointing out the good quality of our breakfast and dinner; we are glad you enjoyed the food we served. I booked this hotel for such reason and also a comfortable walking distance to the sanctuary. They never proposed anything to clean our shirts so we had to cope by ourselves. This happened at both BW in France so beware. Really great staff. A small cosy hotel suitable for both business or pleasure with access to all amenities. Spent three nights recently at this hotel. They told Best Western USA and Best Western European Operations that it was paid but could never produce any evidence of a payment. WiFi is good. Guests are invited to sample inventive cuisine in the hotel's restaurant or brasserie. Perfect. Each room is fitted with a tub, a hairdryer and free toiletries. Hotel-cmanager, General Manager at Best Western Hotel BeauSejour Lourdes, responded to this review Dear Guest, Thanks for this summary regarding your time at Best Western Beauséjour Lourdes hotel. Overall we had a great stay and I highly recommend this hotel. Free Wifi. Dear Customer, We would like to thank you to share your reviews about Best Western Beausejour Hotel on Tripadvisor. The location was ideal, only about six minutes to walk to the Sanctuary. It has put a smile on my face for the rest of the day! Stayed here for two nights in early December when Lourdes appeared dead, and lacking the usual crowds of pilgrims/tourists. Hotel-cmanager, General Manager at Best Western Hotel BeauSejour Lourdes, responded to this review Dear Guest, Thanks for sharing the experience of your enjoyable stay with us. Please note that we offer larger bedrooms like the Prestige or Family rooms. Basilica of the Immaculate Conception is minutes away. Best wishes, M. Martin, General Manager, Dear Annmaree, Thank you for taking the time to share your review. Breakfast is served in the dining room and offers a standard French breakfast. Pascal M, Propriétaire at BEST WESTERN Hotel BeauSejour Lourdes, responded to this review We thank you for having left your opinion. We had a fantastic stay here and will deffo be back to Lourdes and will deffo be looking at staying here again! They were all friendly, helpful and humorous. So a bit boring if you are staying for a week or longer. Overall, its a peaceful hotel, with a good location, with a view of the river, and they gave their best service they could. I should've stayed there instead, but I decided to give BW a try to earn more points. Close to the Sanctuary of Notre Dame de Lourdes where Bernadette Soubirous has seen the Virgin Mary's apparition. - I was given 1 tiny bottle of combined shampoo/body wash for the 2 nights I stayed there. Nice clean room with lovely views. The Best Western Plus® Hotel Le Rive Droite & SPA offers you a conference room with all the equipment necessary.
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