Page Contents. The Member States have developed measures at national level aimed at safeguarding interests of these consumers. Institutions and bodies ; Agencies and other EU bodies … This website is part of an activity which has received funding under an operating grant from the European Union’s Consumer Programme (2014-2020). Live, work, travel in the EU; Consumers; Resolve your consumer complaint; Resolve your consumer complaint. There are a number of ways to resolve your consumer complaint. The European Consumer Centres Network (ECC-Net) is a network of offices offering advice and assistance to consumers in every EU country, Iceland, Norway. News from this department. Home ; About the EU . DIRECTIVE 2011/83/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL. The UK European Consumer Centre (UK ECC) is part of the European Consumer Centre Network (ECC-Net) which is a network of consumer centres based in the 27 EU Member States, plus Iceland, Norway, and the UK. It also supports European consumer centres, which offer help with cross-border disputes.

Other cookies are optional. Consumer Spending in European Union increased to 2051492.20 EUR Million in the fourth quarter of 2019 from 2046405.50 EUR Million in the third quarter of 2019.

The The EU in brief ; What the EU does for its citizens ; EU citizenship ; Countries ; EU languages ; EU symbols ; The euro ; EU budget ; EU in figures ; European years ; History ; EU Presidents ; Institutions, bodies and agencies . Created with care by De Facto Image Building. 2020 marks the 25th anniversary of the European Ombudsman. Some cookies are necessary for the functioning of the website. Consumer protection policies, strategies and statistics.

A platform that allows consumers and traders to settle disputes relating to online purchases with the assistance of an impartial dispute resolution body.

This website uses cookies. In the European Union as a whole, consumer sentiment rose to -19.5 from -22 in April. The 30 Centres work together to provide advice to consumers all over Europe to empower them to enforce their consumer rights. Following an agreement with the European Parliament last March, the Council today adopted a directive that modernises EU law on consumer protection and facilitates the enforcement of consumers' rights.

Consumer Confidence in European Union averaged -9.64 points from 1985 until 2020, reaching an all time high of -1.50 points in May of 2000 and a record low of -23 points in March of 2009. The notion of consumer There is no consistent and uniform definition of consumer … Some cookies are necessary for the functioning of the website.

This Commission department is responsible for EU policy on justice, consumer rights and gender equality.

From small beginnings in 1995, the institution has grown to become a recognised and respected upholder of transparency, ethics and accountability in the EU administration.

The European Consumer Centres Network (ECC-Net) is an EU-wide network co-sponsored by the European Commission and the Member States. Cookie notification. The European Union of 28 countries has almost half a billion potential consumers.

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